Effective Date: The date the customer submits an order through the LawLink.ai platform
Agreement Between: Law Leaders (“LawLink.ai,” “we,” “us,” or “our”) and the subscribing customer (“Customer,” “you,” or “your”)

​

1. Acceptance of Terms

 

By submitting an order, creating an account, or using the LawLink.ai platform, Customer agrees to be bound by these Customer Terms & Conditions (“Agreement”). This Agreement governs Customer’s access to and use of the LawLink.ai platform, integrations, and related services.

​

2. Term & No Long-Term Commitment

 

There are no long-term contracts. This Agreement operates on a month-to-month subscription basis beginning on the effective date of order submission.

Customer may cancel at any time with written notice provided at least thirty (30) days in advance.

​

3. Fees & Billing

​

3.1 Setup Fees

Customers are charged a one-time system setup fee for each system connection initiated through LawLink.ai. Setup fees are non-refundable.

​

3.2 Monthly Subscription Fees

Customers are billed a monthly platform fee plus a monthly connected firm fee, based on the number of firms actively connected to the platform.

All subscription fees are billed in advance on a monthly basis.

​

3.3 Payment Methods

Payment may be made via credit card or ACH.

​

3.4 Connected Firm Increases

If the number of connected firms increases during a subscription month, the updated firm count will be reflected in the next monthly billing cycle.

​

3.5 Additional System Connections

Customers may request additional system connections at any time. Any applicable additional system setup fees will be added to the next month’s invoice.

​

4. System Credits & Packages

 

Customers subscribing to a base system package (including Launch, Growth, or Scale) receive a defined number of system connection credits.

If system credits are not used immediately, unused credits will remain on the Customer’s account until such credits are applied to a future system connection. Credits do not expire while the account remains active and in good standing.

​

5. Payment Failure & Suspension

 

If payment fails prior to the start of a billing period, Customer will be provided a ten (10) day grace period to cure the payment failure.

If payment is not received within this period, LawLink.ai may suspend or terminate services at its discretion, unless otherwise mutually agreed in writing between Law Leaders and Customer.

​

6. System Connection Timelines

​

6.1 Standard Connection Timeline

Most system connections are completed within two (2) weeks of order submission, provided the system is already supported by LawLink.ai and all required credentials and approvals are in place.

​

6.2 New System Additions

If a requested system is not yet available on the LawLink.ai platform, development timelines may range from thirty (30) to forty-five (45) days, subject to mutual agreement between LawLink.ai and the third-party system.

LawLink.ai does not guarantee that every requested system will be approved or technically feasible for integration.

​

7. Third-Party System Requirements

 

Certain third-party systems may require separate customer agreements, approvals, or credentials before LawLink.ai can complete the connection.

For example, connections to Filevine require that Customer be independently approved by Filevine and execute any required Filevine agreements before the integration can be activated.

LawLink.ai is not responsible for delays or denials caused by third-party systems.

​

8. Platform Availability & Integration Limitations

 

LawLink.ai actively monitors, maintains, and supports system connections via APIs and webhooks. However, Customer acknowledges that:

• LawLink.ai does not control third-party systems

• APIs, webhooks, and integrations may change, break, be deprecated, or experience downtime

• Third-party systems may modify, suspend, or terminate access without notice

While LawLink.ai will make commercially reasonable efforts to address issues, future compatibility, uninterrupted service, or permanent availability cannot be guaranteed.

​

9. Termination

 

Either party may terminate this Agreement with thirty (30) days written notice.

Upon termination:

• All outstanding fees remain due

• Access to the platform and connected systems may be discontinued

• Setup fees and prior payments are non-refundable

​

10. Relationship of the Parties

 

This Agreement does not create a partnership, joint venture, or agency relationship. Customer remains solely responsible for its business operations, data usage, and compliance obligations.

​

11. Governing Agreement

 

This Agreement constitutes the entire agreement between Customer and Law Leaders regarding LawLink.ai services and supersedes all prior discussions or representations.

The Agreement becomes effective on the date of order submission.

​

12. Updates to Terms

 

LawLink.ai may update these Terms from time to time. Continued use of the platform following updates constitutes acceptance of the revised Terms.

​

Updated 2-2-2026